• Practice Transformation Coordinator

    Job Locations US-NJ-East Brunswick
    Posted Date 1 month ago(11/12/2018 4:32 PM)
    Job ID
    # of Openings
    Nurse/ Care Coordinator
  • Overview

    As a management services organization (MSO), Continuum Health delivers proven solutions to provider groups and aggregators, helping foster self-sufficiency by maximizing fee-for-service payments, transitioning them to value-based programs and preparing them for risk. Continuum also collaborates with payers to help drive value-based adoption among providers and improve the health outcomes of patients. The company optimizes performance through revenue cycle management, value-based care, practice management services and specialty care solutions. More than 1,500 primary care physicians, specialists and nurse practitioners caring for more than 1 million patients depend on Continuum’s business and clinical experts to help achieve their goals. Learn more at www.continuumhealth.net.


    General Summary: The Practice Transformation Coordinator will facilitate and lead practice  transformation with providers and office staff participating in value based programs.  Through a combination of on-site visits and remote (webex, phone) contacts, the Coordinator will support practices to re-design workflows that allow the practice to implement population health best practices, improve patient experience, quality of care, and lower cost of care.



    1. Project Management
      • Leads all aspects of practice transformation activities between insurance programs and the physician practices
      • Develop, maintain and manage improvement initiatives with multiple practices
      • Facilitate practice meetings with multidisciplinary clinical and non-clinical members
      • Proactively manage issues and risks to provide a high level client satisfaction  
      • Communicate with internal and external leaders on project progress or issues
      • Develop and support patient centered culture
    2. Education / Implementation
      • Develops and presents material to individuals and/or in a group setting aimed at delivering high quality care within total medical cost thresholds
      • Educate practice on knowledge and implementation of quality measures (ie HEDIS, NCQA)
      • Advise and collaborate with office on work flow implementations to achieve Triple Aim – Improving patient experience, improving health of the population, reducing per capita cost of care - at the office level
      • Organize, create and update performance reports to support transformation initiatives
      • Knowledge, understanding or willingness to learn the framework of problem solving and improvement methodology 
    3. Communication
      • Present ideas and concepts verbally and in writing in a way that fosters learning
      • Client focused and collaborative nature – ability to identify and meet needs of clients 
      • Effectively communicate as the liaison between the insurance payer and the provider/practice




    • High School Diploma required
    • College education preferred (would consider extensive medical setting experience in lieu of college degree)   




    Skill(s):  Basic PC skills (MS Word/Excel, Adobe Reader)

    • Highly developed interpersonal skills including motivational skills, in order to interact effectively and motivate practices to change behavior when necessary
    • Data analysis skills – ability to identify trends and opportunities
    • Demonstrated strong writing skills; excellent oral communication and presentation skills
    • Ability to function as an integrated member of a team, take direction and follow-up
    • Excellent computer literacy and an ability to learn new computer skills and systems
    • Centricity EMR, IDX, Tableau (training will be provided)



    • Experience working in a fast paced environment communicating with multiple stakeholders
    • Healthcare setting preferred


    Critical Competencies:

    • Persuasive interpersonal skills required, demonstrated ability to influence others while motivating them to change
    • Quality improvement and problem solving ability
    • Multitasking and prioritization working in a high volume environment with little supervision
    • Self motivated
    • Working independently as well as in a team environment
    • Ability to take initiative in finding solutions to difficult and/or sensitive problems
    • Function in matrix and dynamic environment
    • Strong analytical skills
    • Strong ability to train and education
    • Travel required – 30 to 40%


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