• Implementations Director - Healthcare

    Job Locations US-NJ-Marlton
    Posted Date 4 months ago(2/13/2019 2:33 PM)
    Job ID
    # of Openings
    Information Technology
  • Overview

    As a management services organization (MSO), Continuum Health delivers proven solutions to provider groups and aggregators, helping foster self-sufficiency by maximizing fee-for-service payments, transitioning them to value-based programs and preparing them for risk. Continuum also collaborates with payers to help drive value-based adoption among providers and improve the health outcomes of patients. The company optimizes performance through revenue cycle management, value-based care, practice management services and specialty care solutions. More than 1,500 primary care physicians, specialists and nurse practitioners caring for more than 1 million patients depend on Continuum’s business and clinical experts to help achieve their goals. Learn more at www.continuumhealth.net.


    • Manages project scope and client expectations to deliver projects that meet and exceed client expectations and internal financial requirements.
    • Provides RCM & Clinical Application workflow consulting to clients through client visits & written and verbal communications.
    • Provide professional presentations to clients throughout the project life cycle.
    • Assist with developing, maintaining and refining the current implementation process including documentation, staffing and workflows.
    • Assist with prioritizing and supervising all aspects of an implementation from start to post live monitoring.
    • Ensure all Continuum resources are informed, monitored and are accountable to ongoing implementations
    • Develop training plans for implementation analysts to ensure they are properly equipped to provide consultative support and have the technical expertise to contribute to successful implementations.
    • Maintain strong working relationship with all Continuum departments. Ensure successful communication with all departments
    • Participate in other Continuum projects as a subject matter expert with project management and clinical application guidance.
    • Prepares and conducts presentations at client site
    • Build and maintain relationships with key implementation stakeholders at clients’ facilities
    • Identifies and resolves very complex project/program tasks and issues.
    • Manages scope and client expectations to deliver projects that meet and exceed client expectations and internal financial requirements.


    • Recent hands-on experience with implementation cycle of clinical provider practices of substantial size, scope and complexity.
    • Prior consulting & project management experience in healthcare IT area with focus on clinical applications and/or practice management systems.
    • Experience supporting or managing a clinical or practice management application.
    • Experience with physician office support and workflows.
    • Experience with EMR clinical workflows and revenue cycle front desk & billing workflows.
    • Prior experience managing large IT projects.
    • Successful leadership of complex projects is required.
    • Experience effectively managing teams, expanding into new markets with a track-record of success is required.
    • Experience in implementing network-based physician practices and management initiatives.
    • Knowledge and strong understanding of medical service models and best practices.


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